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ENROLMENT FAQs

Browse these FAQs for a fast overview of our programs, care, communication, and enrolment.

EASTWOOD – ENROLMENT FAQs

How do I enrol my child? Do you have a waitlist? How do I join the waitlist? Can I book a tour? Do I need to attend a tour before enrolling? What information is required for enrolment? How long does enrolment take? When can my child start? Do you prioritise siblings? How will I know if a place becomes available? Can I change my requested days later? Is there a minimum attendance requirement? Do you offer flexible days? What happens after I accept a place? Is there an orientation process? Can I visit again before my child starts? How do I update my details? Do you accept government subsidies? How do I check my eligibility for funding? What documents are required? Can I enrol online? How quickly do you respond to enquiries? Can I discuss fees before enrolling? How do I contact the centre? What is the next step if I’m interested?
1. How do I enrol my child?

You can contact us directly to begin the enrolment process.

2. Do you have a waitlist?

Yes. Placement may depend on availability.

3. How do I join the waitlist?

Please submit an enquiry and we will guide you through the process.

4. Can I book a tour?

Yes. Tours can be arranged by contacting our team.

5. Do I need to attend a tour before enrolling?

A tour is recommended but not mandatory.

6. What information is required for enrolment?

Basic child details, family information, and required documentation such as:

  • Birth certificate
  • Parent and child CRN
  • Immunisation record
7. How long does enrolment take?

It depends on availability and documentation completeness but usually within 24 hours.

8. When can my child start?

Start dates depend on vacancy and readiness.

9. Do you prioritise siblings?

Siblings may receive priority where possible.

10. How will I know if a place becomes available?

We will contact families directly from the waitlist.

11. Can I change my requested days later?

Changes depend on availability but we always do our best to accommodate requests.

12. Is there a minimum attendance requirement?

Attendance requirements depend on age group and program structure.

13. Do you offer flexible days?

Yes, subject to availability.

14. What happens after I accept a place?

You will receive confirmation and orientation information.

15. Is there an orientation process?

Yes. We support families with a transition period.

16. Can I visit again before my child starts?

Yes, additional visits can be arranged.

17. How do I update my details?

Please contact us via email for any updates.

18. Do you accept government subsidies?

Yes, families may be eligible for CCS, Start Strong and other funding.

19. How do I check my eligibility for funding?

We will guide you, and we also encourage contacting Centrelink or reviewing official guidance.

20. What documents are required?

Immunisation records, birth certificates and enrolment documentation are typically required.

21. Can I enrol online?

Enrolment steps can begin via enquiry; we will guide you through the process.

22. How quickly do you respond to enquiries?

We aim to respond promptly to all enquiries usually within 24 hours.

23. Can I discuss fees before enrolling?

Yes. We can provide fee information tailored to your circumstances.

24. How do I contact the centre?

You may email or call us directly.

25. What is the next step if I’m interested?

Please reach out and we will assist you personally.